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We understand that you may have several questions related to our services. That's why we've compiled this list of FAQs to help you find the answers you need quickly and easily.
If you can't find any answers to what you’re looking for, visit our Contact Page and someone from our team will be happy to answer any questions you may have.
We’re a Canada-based shop located in Wakefield, Quebec!
We respectfully acknowledge that our operations run on the traditional and ancestral unceded territory of the Nomadic Algonquin Anishnàbe people in the Ottawa Valley.
All people should have access to our solutions to ease body pain and self-care. Because of this, we've been working around the clock to offer international shipping. Now you can order Ambiance Botanique products worldwide! Feel free to contact us at melo@ambiancebotanique.com if you have any issues with our shipping offers.
It’s excited to hear you’re interested in our products! We are always looking for new stores to carry our products. Please feel free to email melo@ambianceboutique.com to discuss potential wholesale opportunities .
We love partnering up with brands or businesses that align with our values!
If you believe we’re a good fit for one another, feel free to contact us by email at melo@ambianceboutique.com or directly message us on our socials at @ambiancebotanique.
As a small business, we’re not responsible for any customs and import taxes that may be applied to your order.
All people should have access to our solutions to ease body pain and self-care. Because of this, we've been working around the clock to offer international shipping. Now you can order Ambiance Botanique products worldwide! Feel free to contact us at melo@ambiancebotanique.com if you have any issues with our shipping offers.
It's important to remember that certain things are beyond our control and can impact the delivery timeline. Mother nature and customs can cause their own delays — which we have no control over. We apologize if this causes any hassle or inconvenience.
Thanks to Stripe — we accept all major credit cards, debit cards, and PayPal!
Find out what's going on! Join our mailing list so you can be the first to know when we add any new handcrafted items to our shop or where our next big event will take place.
